We take pride in solving any problem you may have in a quick, professional and friendly manner.

Our Mandate
Tanathi Water Works Development Agency derives its mandate from section 68 of the Water Act 2016.
The powers and functions of the Agency are:

1. Undertake the development, maintenance and management of the national public water works within the area of jurisdiction;
2. Operate the water works and provide water services as a water services provider until such a time as responsibility for the operation and management of the water works are handed over to a county government, joint committee, authority of county governments or water services provider within whose area of jurisdiction or supply the waterworks is located;
3. Provide reserve capacity for purposes of providing water services where pursuant to section 103, the Regulatory Board orders the transfer of water services functions from a defaulting water services provider to another licensee;
4. Provide technical services and capacity building to such county governments and water services providers within the area as may be requested; and
5. Provide technical support to the cabinet secretary in the discharge of his or her functions under the Constitution of Kenya and the Water Act. Our Core Business Our core business revolves around the development of water supply infrastructure, sewerage and sanitation services. Customer Feedback & Handling Complaints Customers are encouraged to forward their complaints, suggestions and compliments to the Chief Manager, Corporate Services through the physical address, in person, post, telephone, e-mail or the Agency’s website.

CEO